27th September 2018 | News Archive

Last month we highlighted Principle A, which deals with respecting clients' privacy, dignity, individuality and confidentiality. This month, we take a closer look at Principle B which covers respecting clients' rights.

Principle B: You must respect clients’ rights to be involved in decisions about their care

There are 8 parts to Principle B (B1 – B8). Parts B1 – B4 establishing communication, being considerate, providing information and getting consent. Parts B5 – B8 deal with respecting clients’ decisions, providing access to patient records in addition to maintaining and safekeeping of those records. Each part of Principle B is listed below:

  • B1 – Establishing effective communication with clients
  • B2 – Politeness and consideration
  • B3 – Accurate, relevant and clear information: an essential part of consent
  • B4 – Getting consent
  • B5 – Respecting clients’ decisions
  • B6 – Providing access to client records
  • B7 – Maintaining client records
  • B8 – Safekeeping of client records

The Code clearly defines all 8 parts including examples, circumstances, and guidance. In response to queries about the new General Data Protection Regulations (GDPR) and how they impact the safekeeping of client records, we emailed a briefing note to all registrants which can be found on our website here.

You can find The Code on our website here: https://www.cnhc.org.uk/code-conductregistrants.

To request a printed copy of The Code, please email info@cnhc.org.uk or call 020 3668 0406.